Refund Policy
DUBLIN’S ONE STOP SPECIALIST SUPPLIERS OF PAINT, COATINGS & EQUIPMENT
OUR REFUND & RETURNS POLICY
If you are not entirely satisfied with your purchase, we’re here to help.
Returns:
- You have 28 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your return needs to include the receipt or proof of purchase.
- Tinted products may not be returned.
Refunds
Once we receive your returned item, we will inspect it and notify you that we have received it. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Return goods should be marked ‘FAO Returns’ and sent to:
Carbon Paint Centre, Unit 22 Finglas Business Centre, Jamestown Road, Finglas, D11 YX5F.
Goods may also be returned in person to the Carbon Paint Centre.
Contact Us:
If you have any questions on how to return your item to us, please contact us.
See our full range of products here or view our full list of services.
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DUBLIN OFFICE
Carbon Paint Centre,
Unit 22 Finglas Business Centre,
Dublin 11,
Ireland,
D11 YX5F
Trade Counter: +353 (0) 1 902 3555
Main Administration Office: +353 (0) 1 882 9160
paint@carbon.ie
Monday to Thursday open 8:00am – 5:00pm
Friday open 8:00am – 4:00pm
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